EMT Practice Test

1. Question Content...

---

Question1: What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

Question2: What is one of the activities of the Plan and Build Stage of the SIAM roadmap?

Question3: What is a mitigation for the risk of ineffective data segregation?

Question4: Which process evaluates and negotiates proposals from prospective service providers?

Question5: Which set of common process considerations includes understanding how compliance and assurance will be managed?

Question6: In which SIAM roadmap stage are roles and responsibilities allocated?

Question7: What generally results from a lack of trust between the customer organization and the service integrator?

Question8: How can ISO/IEC 20000 best be used during the execution of a SIAM roadmap?

Question9: Which processes are strongly related to event management?

Question10: What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?

Question11: It is important to consider culture in any transition SIAM.
What is a challenge related to a culture of collaboration and cooperation?

Question12: The development of an integrated process model is a critical part in the success of a SIAM implementation.
What approach should a service provider take when developing their process model for the SIAM implementation?